Sunday & Bank Holidays: Closed

Repeat Prescriptions

Repat prescriptions made easy

The Mattock Lane Pharmacy team is here to support you manage your repeat prescriptions. You can order your Repeat Prescription either in store, by calling us on 0208 567 9153 or you can order online 24/7 by clicking on the button below and completing the repeat order form.

Important Notes

We strongly recommend you request your repeat prescription a minimum of 5 working days before you run out of your medication.
If you have less than 2 days supply, please contact your surgery directly and ask for an urgent prescription to be issued to us.
If you are a regular patient with us and have been consistently receiving your medication from us, we may be able to provide an “emergency supply” (For certain medication only and at the discretion of the responsible Pharmacist on duty). Please speak to the Pharmacist about this.

Order your Repeat Prescription online with us and we will arrange to collect your Repeat Prescription from your Doctors’ Surgery and you can either collect your medication in store or have them delivered to your home if you are housebound (contact us to arrange a delivery if required).

The Doctors’ Surgeries we can collect from include:

Mattock Lane Health Centre, 78 Mattock Lane, Ealing W13 9NZ

Telephone: 020 8799 5699

Surgery Name / Address

Delivery Details

If you have opted for FREE home delivery, this may take an extra day. If you would like us to deliver to you on a specific day (subject to availability) Please contact us to organise this with a member of our team.

Important: Although the delivery service is free, if you normally pay the NHS prescription charge, you will be required to pay this to the Pharmacy delivery driver. The Pharmacy delivery driver can only accept payment by cash, and has a limited amount of change. To see the latest prescription charges please see here.

Other Information

If for any reason we are not able to organise a repeat prescription for your medication with your doctor, we will inform you as soon as we have been made aware of this by the Surgery. Please remember, repeat prescriptions are issued by your doctor and your doctor has complete discretion as to whether to issue the repeat prescription or not.
Possible reasons for not being able to organise your repeat prescription:
Although we make every effort to get your prescription organised in the time frame we have specified, we are dependant on your doctors surgery issuing us with a prescription. We cannot guarantee that your medication will be ready to collect.

Repeat Dispensing

We can dispense Repeat Dispensing prescriptions issued by your doctor. This service is different from a normal repeat prescription as your doctor does not need to be contacted every time you need your medication. For further information please contact us or ask a member of our Pharmacy Team